Advertising for a New Employee? Use an Employee Screen Voice Mail
Are you looking for a new employee? I have a couple of friends who are Action Coaches and they have their clients setup an Employee Screen Voice Mail number to advertise. This streamlines the initial...
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Listing your business phone number, is it still important?
Phone books are becoming a thing of the past. They are being replaced by online directories and local business listing web sites. So, is it still important to have your phone company list your business...
View ArticleHow Do I Get On Google Places?
I was chatting with a small business owner at a chamber mixer last week and she asked "How do I get listed on Google Places?" I told her that there are many web site SEO companies that will put her on...
View Article10 Reasons to have a Virtual Receptionist
Small and medium sized businesses need to have the most efficient operation possible with regard to their phones. Here are 10 reasons why the small office needs to have a Virtual Receptionist. Your...
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Call Rotation for IT Support
Routing for IT support calls can be hard to manage. Internal phone systems can direct calls to an extension when someone makes a selection. And it may be able to ring several phones at once so all of...
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Prescription Refill Questions Jam Medical Office Lines
"Please hang up and call your pharmacy. They will contact us on your behalf if necessary..." This single phrase was the response to 70 percent of the calls to a local medical office I setup this past...
View ArticleWho Owns Your Business Phone Number?
Once again I got a call from a business owner who lost his business phone number. He had been in an office suite and was using their phone and advertising their phone number for his business. He left...
View Article14 Tips for Your Office Auto Attendant
I have setup Auto Attendants for many of offices. We take the time to counsel the business owner on how the system will best work in the office. Even offices that sell the same product or service as...
View ArticleDealing with objections to an Auto Attendant
I was chatting with one of our clients last week about her service. She has two small insurance offices and we have an Auto Attendant service for both of them. She is totally delighted with the...
View ArticleAre you being HIPAA Compliant?
If you operate under the set of compliance measures set forth by the Health Insurance Portability and Accountability Act (HIPAA), it may be time to take a look at investing in a HIPAA compliant phone...
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Salons and Spas Need a Virtual Receptionist
Salons and Spas Need a Virtual Receptionist Salons and spas need calls to the main business number forwarded to the independent entrepreneurs who rent space and use their cell phones. A phone tree menu...
View ArticleSMS Texting for Small Business
SMS Texting for Small Business It is not only the preferred method of chat between teens, businesses have figured out out how to incorporate it into their overall solution to accommodate the “immediate...
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